Problem beim G4 einrichten

#550882
  • Resolved Anonymous

    2 years, 7 months ago

    Rank Math free

    Hallo, ich bekomme leider immer eine fehlermeldung, beim umstellen auf google analytics g4 über euer plugin. ich habe die g4 property nun manuel über google ananlytics eingerichtet und den code in die header datei eingebunden. google analytics zeigt mir aber an, das keine daten empfangen werden. in eurem plugin konnte ich die neue g4 property aber nun auswählen. wo liegt der fehler.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Sandeepan Kumar

    2 years, 7 months ago

    Rank Math business

    Hello,
    
    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
    
    Let’s try deleting old imported data and start the fresh data fetch. Please follow these steps.
    
    1. Head over to WP Dashboard > Rank Math > Tools & Status > Database Tools and click the Rebuild Index button

    
    2. Head over to WP Dashboard > Rank Math > General Settings > Analytics tab, and click the Delete Data button and then click the Update Data Manually

    
    3. It will start the new data fetch from Google. You can reload the page to see the notice related to the import process.
    
    4. Once the process is complete. Please re-check the Analytics page and all the data should be showing up correctly.
    
    If not, do let us know and we will check.
    
    We really look forward to helping you.
    
    Thank you.

    Anonymous

    2 years, 7 months ago

    Rank Math free

    Thanks for your reply, i did all as indicated but I think the problem is more on the google side. I get the feeling that no data is beeing delivered to google analytics since ei followed your tutorial for the change to G4. Sadly I do not see what went wrong. Thanks for your help.

    Sandeepan Kumar

    2 years, 7 months ago

    Rank Math business

    Hello,

    You mean you cannot see the data in Google Analytics or in Rank Math Dashboard? Please help me understand this and then we can follow the correct procedure.

    Looking forward to helping you.

    Thank you

    Anonymous

    2 years, 7 months ago

    Rank Math free

    Yes, correct. No data can be seen in Google Analytics.

    Anonymous

    2 years, 7 months ago

    Rank Math free

    i think I have solved the problem. thanks anyway.

    Sandeepan Kumar

    2 years, 7 months ago

    Rank Math business

    Hello,

    We are glad it worked for you.

    If you have any other concerns, please don’t hesitate to contact us anytime to assist you further.

    Looking forward to helping you.

    Thank you.

    RankBot

    2 years, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Problem beim G4 einrichten’ is closed to new replies.