Problem after buying a subscription

Hello,

We apologize for the inconvenience you are facing after purchasing a subscription. If you are not receiving the email with further instructions after entering your email address, please ensure to check your spam or junk folder in case the email landed there accidentally.

If you still cannot locate the email, please follow these steps:

1. Visit the FastSpring Checkout Page.
2. Enter the email address you used to purchase the Rank Math PRO subscription and click Continue.

3. Check your inbox for an email from our Rank Math SEO team with a unique login link to FastSpring. Click on the Click here to manage your orders link option as shown below.

If you continue to experience issues, please reply to this ticket, and a human agent from our support team will assist you promptly.

Thank you for reaching out.

Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
How to Change or Update the Payment Method » Rank Math
How to Cancel Your Rank Math PRO Subscription » Rank Math

Hello,

Thank you for your query and we are so sorry about the trouble this must have caused.

We found the subscription under the email address in the sensitive data section.

To avoid any confusion in the future, would you like to merge these two accounts?

If so, please tell us the preferred email address and we will do the needful.

We really look forward to helping you.

Hello,

We have gone ahead and merged your accounts and kept the preferred email address. Please check from your end if everything is in order.

Looking forward to helping you.