Hello, we apologize for the inconvenience you are facing. If you have purchased a Rank Math PRO subscription and are unable to download the plugin, you can log into your Rank Math account and download Rank Math PRO from your dashboard. If you encounter any issues with the download, please let us know, and we will be happy to assist you further.
Sources:
Installing Rank Math Plugin Through the WordPress Admin Panel
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
We’ve checked your account, and it seems that you have purchased the Content AI subscription instead of the PRO subscription. Could you please confirm?
If not, it seems like you purchased the plugin with some other email address.
Can you please search and forward a receipt from FastSpring.com so we can locate your account?
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
