Pro version on Tikvah’s Pet Photography

#735195
Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    I’m sorry to hear about the issue you’re facing with installing the Rank Math Pro version on your website http://www.tikvahspetphotography.nl. To install the Pro version on another website, you don’t need to purchase another Pro Pack. You can use the same license key to activate the Pro version on multiple websites.

    To install the Rank Math Pro version on http://www.tikvahspetphotography.nl, please follow these steps:

    1. Download the Rank Math PRO version from your account area by logging in here: Rank Math Account Area.

    2. Once downloaded, upload the PRO version on your WordPress website by navigating to Plugins → Add New and then click on Upload Plugin.

    3. Select the zip file that you downloaded and click on Install Now.

    4. After installing the plugin, you can activate the license from WordPress Dashboard → Rank Math SEO → Dashboard → Help.

    If you encounter any issues during this process, please feel free to reach out to our support team directly from here: Rank Math Support. Our support experts will be more than happy to assist you further.

    Thank you for raising this concern, and we appreciate your patience as we work to resolve this for you.

    Sources:
    Installing Rank Math on a Multisite Environment » Rank Math
    How to Fix PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature » Rank Math
    How to Upgrade to Rank Math PRO » Rank Math
    Where Is My Rank Math PRO License Key?

    Anonymous
    Rank Math free

    Pro plugin is not visible in Dashboard, but I’m using it on Tikvahs.nl

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please make sure that you have properly installed the PRO version on your other website alongside the Free version of the plugin.

    You can follow this guideline to install the PRO version of the plugin on your website: https://rankmath.com/kb/rank-math-pro-license-key/

    ​​​​​​​Once done, please head over to your WordPress Dashboard > Rank Math > Dashboard > Help, and from there disconnect and reconnect your Rank Math account and see if that fixes the issue.

    https://i.rankmath.com/ZvEfVb
    https://i.rankmath.com/OZSwOw

    However, it looks like you purchased the plugin with some other email address.

    Can you please share the email address that you used to purchase the plugin or you can search and forward the receipt from FastSpring.com so we can locate your account?

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Pro version on Tikvah’s Pet Photography’ is closed to new replies.