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I purchased the AI SEO package, but there is no plugin located in my account for me to download. It shows no active subscriptions. How do I locate this plugin?
I have purchased this TWICE (first using the email c*******@h********) We could not even log in to an account from that one, so we are asking for a refund for that purchase.
How can we find the plugin to download with this account, k******@h********?
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Hello,
Thank you so much for getting in touch.
Your account is already upgraded to the PRO version.
You can download the PRO plugin files from here:
https://rankmath.com/my-account/
We highly recommend going through the following guide to set up the plugin completely and correctly:
https://www.youtube.com/watch?v=cQLvCBVev3I
and
https://rankmath.com/kb/how-to-setup/Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.
The ticket ‘Plugin not showing in my active subscriptions’ is closed to new replies.