Plugin issue

#807451
  • Resolved Anonymous
    Rank Math free

    I am using a free version of RankMath on my website. In my header, there is a (sectors) link under which the subheading Biotechnology products does not work. It only works when I disable RankMath plugin, suggesting an issue. Could you please fix this issue?

    Best regards,

    Mohammed Alammar

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    Can you please share with us the issues you are having? If you want to share screenshots, you can upload the using this tool or record a video screencast using a tool like Loom showing the issue where Rank Math is activated. Once done, you can add the generated link here.

    We really look forward to hearing back from you. Thank you.

    Anonymous
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Anonymous
    Rank Math free
    Anonymous
    Rank Math free

    I am using a free version of RankMath on my website. In my header, there is a (sectors) link under which the subheading Biotechnology products does not work. It only works when I disable RankMath plugin, suggesting an issue. Could you please fix this issue?

    Best regards,

    Mohammed Alammar

    Hello,

    You have a redirection on your website using our plugin that it redirects that page to itself.

    Please look inside the redirections module of our plugin for that redirection and delete it or modify it so that the page can be loaded again.

    Thank you.

    Anonymous
    Rank Math free

    Dear Miguel,
    I followed your advice and deleted the directions and the link is working. Thank you so much for your genius solution.

    Mohammed

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on
    https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post

    about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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