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Plugin Activation Error – With Multisite

#602671

Resolved Anonymous
2 years, 2 months ago

Rank Math free

Hi,

I read about the installation and setup for Multisite in your knowledge base.

But I am getting a “Plugin Activation Error” error with the subsites.

The link that is used looks like this:
https://rankmath.com/auth?site=https%3A%2F%2Fwww.dannygerst.de&r=https%3A%2F%2Fwp.alsdienst.de%2Fwp-admin%2Fnetwork%2Fadmin.php%3Fpage%3Drank-math%26view%3Dhelp%26nonce%3De10de6efc0

I do not find a clue how to resolve this issue. In the module on that subsite I find this Warning “Es scheint, dass sich die URL deiner Website geändert hat, seit du diese mit Rank Math verbunden hast. Klicke hier, um die Verbindung wiederherzustellen.” Website is in German, so I do not know how the warning is written in englisch.

Any support would be appreciated.

Thanks and Kind regards,

Danny

Viewing 1 replies (of 1 total)

Reinelle
2 years, 2 months ago

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

The correct way to use our plugin on a multisite setup is to install it on the network but only activate it on specific subsites.

If you have activated it on the network, please deactivate it on the network and then activate it on the subsites.

Please refer to this guide:
https://rankmath.com/kb/installing-rank-math-on-a-multisite-environment/#free-version-sub-site

Hope that helps.

Thank you.

RankBot
2 years, 1 month ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Plugin Activation Error – With Multisite’ is closed to new replies.