please help

#749350
  • Resolved Anonymous
    Rank Math free

    After giving rankmath permission to access my google account and validating the permissions, in the “search console” there are no results for my site: https//zoheurthet.com/
    Can you help me please ?

    this is my copy of the system info

    
    ### rank-math ###
    
    version: 1.0.212.1
    database_version: 1
    plugin_plan: Free
    0: Free
    1: 750
    2: 2024-03-01 2:07 pm
    active_modules: link-counter, analytics, seo-analysis, sitemap, rich-snippet, content-ai, instant-indexing
    refresh_token: Token bestaat
    permissions: 
    	Zoek console: Gegeven
    rank_math_404_logs: Niet gevonden
    rank_math_redirections: Niet gevonden
    rank_math_redirections_cache: Niet gevonden
    rank_math_internal_links: 32 KB
    rank_math_internal_meta: 16 KB
    rank_math_analytics_gsc: 80 KB
    rank_math_analytics_objects: 32 KB
    rank_math_analytics_inspections: 128 KB
    
    ### wp-core ###
    
    version: 6.4.3
    site_language: nl_NL
    user_language: nl_NL
    timezone: Europe/Amsterdam
    permalink: /%postname%
    https_status: true
    multisite: false
    user_registration: 0
    blog_public: 1
    default_comment_status: undefined
    environment_type: production
    user_count: 1
    dotorg_communication: true
    
    ### wp-active-theme ###
    
    name: OceanWP (oceanwp)
    version: 3.5.3
    author: OceanWP
    author_website: https://oceanwp.org/about-oceanwp/
    parent_theme: none
    theme_features: core-block-patterns, widgets-block-editor, align-wide, wp-block-styles, responsive-embeds, editor-styles, editor-style, menus, post-formats, title-tag, automatic-feed-links, post-thumbnails, custom-header, custom-logo, html5, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, customize-selective-refresh-widgets, widgets
    theme_path: /home/u745275914/domains/zoheurthet.com/public_html/wp-content/themes/oceanwp
    auto_update: Ingeschakeld
    
    ### wp-mu-plugins (1) ###
    
    Affiliate Plugin: author: (undefined), version: 1.0.3
    
    ### wp-plugins-active (10) ###
    
    Duplicate Page: version: 4.5.3, author: mndpsingh287, Auto-updates ingeschakeld
    Elementor: version: 3.19.2, author: Elementor.com, Auto-updates ingeschakeld
    LiteSpeed Cache: version: 6.1, author: LiteSpeed Technologies, Auto-updates ingeschakeld
    Ocean Extra: version: 2.2.5, author: OceanWP, Auto-updates ingeschakeld
    Qi Addons For Elementor: version: 1.6.7, author: Qode Interactive, Auto-updates ingeschakeld
    Rank Math SEO: version: 1.0.212.1, author: Rank Math, Auto-updates ingeschakeld
    The Post Grid: version: 7.4.2, author: RadiusTheme, Auto-updates ingeschakeld
    Wordfence Security: version: 7.11.3, author: Wordfence, Auto-updates ingeschakeld
    WordPress Importer: version: 0.8.2, author: wordpressdotorg, Auto-updates ingeschakeld
    WPForms Lite: version: 1.8.6.4, author: WPForms, Auto-updates ingeschakeld
    
    ### wp-server ###
    
    server_architecture: Linux 4.18.0-513.9.1.lve.el8.x86_64 x86_64
    httpd_software: LiteSpeed
    php_version: 8.1.27 64bit
    php_sapi: litespeed
    max_input_variables: 5000
    time_limit: 360
    memory_limit: 1536M
    max_input_time: 360
    upload_max_filesize: 1536M
    php_post_max_size: 1536M
    curl_version: 7.87.0 OpenSSL/1.1.1w
    suhosin: false
    imagick_availability: true
    pretty_permalinks: true
    htaccess_extra_rules: true
    current: 2024-02-20T16:09:26+00:00
    utc-time: Tuesday, 20-Feb-24 16:09:26 UTC
    server-time: 2024-02-20T17:09:26+01:00
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 10.11.6-MariaDB-cll-lve
    client_version: mysqlnd 8.1.27
    max_allowed_packet: 1073741824
    max_connections: 2000
    
    ### wp-constants ###
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /home/u745275914/domains/zoheurthet.com/public_html/wp-content
    WP_PLUGIN_DIR: /home/u745275914/domains/zoheurthet.com/public_html/wp-content/plugins
    WP_MEMORY_LIMIT: 40M
    WP_MAX_MEMORY_LIMIT: 1536M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: true
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_ENVIRONMENT_TYPE: Ongedefinieerd
    WP_DEVELOPMENT_MODE: undefined
    DB_CHARSET: utf8
    DB_COLLATE: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    mu-plugins: writable
    
    
Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    We understand that you have connected your Google account but the Analytics are not showing on your website. From your system info, we can see you are using the latest version of the plugin.

    Could you please share screenshots of what you see on your Analytics tab in Rank Math when you try and view the information? You can use a tool such as imugr.com to share the screenshots.

    Meanwhile, we have shared a link to a KB article with information on how you can troubleshoot Analytics issues with Rank Math. Please follow the steps in the guide.

    KB: https://rankmath.com/kb/analytics-issues/

    Let us know how that goes. Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘please help’ is closed to new replies.