Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that
It seems you have opened those tickets with another account. Kindly check if you have another Rank Math account. If yes, please check for our responses.
Alternatively, you can let us know what the issue is and we will be glad to help.
We hope this helps you and we appreciate your cooperation.
Thank you.
Hi I do have two Rankmath accounts one was created by mistake when I added the content Ai subscription, I have in the previous email asked for the content Ai subscription to be merged with the g********@m*****. This is where our RM Pro licence are registered.
Hello,
Thank you for your patience.
We have already replied to the ticket you are referring to where your accounts are already merged.
You’ll also notice it on your badge with the Rank Math PRO and Creator badge. To check your subscriptions, you may visit this link:
https://rankmath.com/my-account/subscriptions/
If you have any other concerns, please don’t hesitate to contact us anytime to assist you further.
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
