PHP Fatal error: seo-by-rank-math-pro/…/analytics/class-summary.php:117

Hello,

I apologize for the inconvenience you are facing with the Rank Math Analytics dashboard error. The error message you provided, “PHP Fatal error: Call to undefined method RankMathAnalyticsStats::get_sql_range()”, indicates a compatibility issue within the Rank Math plugin.

To address this issue, please follow these steps:

1. Clear Cache: Clear all caches, including server cache, after following the steps below.

2. Check Plugin Updates: Ensure that both the Rank Math and Rank Math PRO plugins are updated to the latest version. You can verify this by navigating to WordPress Dashboard → Plugins → Installed Plugins. If updates are available, click the update now link below the plugin.

3. Reconnect Rank Math Account: Confirm that your website is connected to your Rank Math account. You can check this in the Client Management dashboard. If your site is not listed, follow the steps in this tutorial to reconnect it.

4. Check Refresh Tokens: Verify the status of the Google Refresh Token in Rank Math. Navigate to Rank Math SEO → Status and Tools → System Status. If the Google Refresh Token shows ‘No Token’, follow the instructions in this tutorial to resolve it.

If the issue persists after following these steps, please reply to this ticket, and a human agent from our support team will assist you further.

Thank you for bringing this to our attention!

Sources:
Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math
The #1 WordPress SEO Plugin in 2023 – Rank Math
Resolving Rank Math Analytics Related Issues » Rank Math