Payment Failed while auto renewal optins is enabled

#626678
  • Resolved Anonymous
    Rank Math free

    Hi Team,

    Why auto renewal is not working, Why Payment not deducted from my account?? May I know the Reason?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    FastSpring, our payment processor, automatically retries the charge 1, 3, and 5 days after a declined rebill/payment failed.

    There is no option to renew manually at this time.

    Please ensure that your payment method has enough money, including VAT/Tax, to cover the renewal to avoid any issues upon renewing your subscription.

    However, if everything from the above is fine, you can also contact with your bank and ask what’s stopping the payment to go through and request them to approve it on your end.

    Let us know how this goes.

    Thank you.

    Anonymous
    Rank Math free

    Hi Team,

    Rank math PRO pricing has been increased?? Because, the last time I have been purchased the rank math PRO $51, but now its showing $81..Is there any specific link for renewing the Rank math PRO. Please share the link if you have..

    Anonymous
    Rank Math free

    I have given the link for the screenshot of pricing amount of Rank math PRO please check..

    https://imgur.com/JQc6yaf

    Hello,

    The plugin costs US$69.00 a year but taxes are not included in the price.

    You will notice that there’s $12.42 (18%) is for tax/VAT based on your location.

    We hope that this clarifies your doubts.

    Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Payment Failed while auto renewal optins is enabled’ is closed to new replies.