Your last invoive whas from USA
your company is NOT based in EU !!!! VAT is for EU Countries ONLY !!!!
Why you charge VAT in your invoice !!!!!!!!! ????????????
FastSpring
801 Garden Street
Suite 201
Santa Barbara, CA 93101
US
questionacharge.com
VAT Number: EU372017645
Hello,
Thank you so much for getting in touch.
We’ve partnered with FastSpring, a global full-service SaaS payments platform. The FastSpring platform includes a tax service that provides accurate tax rates to our customers in real-time. Therefore, the applicable taxes are automatically applied during the checkout process based on location and product type (not by us). FastSpring then proceeds to collect, file, and remit the payment on Rank Math’s behalf.
If you are considered exempt from paying taxes, you can claim a refund after completing your purchase. This is extremely easy to do & can be done by contacting FastSpring’s consumer support here.
https://fastspring.com/consumer-support-form/tax-vat-gst/
You can read more about it here:
https://rankmath.com/kb/why-does-rank-math-charge-vat-and-gst/
Hope that answers your question.
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
