Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to this issue.
We accessed your site using the credentials you shared in the sensitive data section. We saw that options to remove the category base and product base were still enabled.
However, we disabled them and then navigated to WordPress Dashboard > Settings > Permalinks and clicked save changes without making any changes. This flushed out any old permalink settings. Your category pages no longer return a 404 page.
Kindly confirm this fix.
Thanks.
You misunderstood me i wanted the catogory and product base removed , this is why this was enabled.
My pages are still showing 404, ive cleared my cache , cloudflare cache and my browser cache and updated my permalinks without changing anything. My pages are still not working
Hello,
Sorry for the confusion. We have now reaccessed your site and re-enabled the remove product base and product category base option then, flushed the permalinks by saving without making any changes and finally Purging Cloudflare’s cache from its plugin. We didn’t get any 404 page. Even the former URLs are properly redirected to the new ones with base and categories removed. For example https://skylinegrower.com/category/composting-worms/ is properly redirecting to https://skylinegrower.com/composting-worms/.
Please clear your browser’s cache or better still use a different browser or incognito mode to confirm this fix.
If there are any category pages still returning 404 errors kindly share them with us.
Hoping to hear back from you.
Thanks.
Thank you thank you thank you so so so much
its all working now
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
