Hello,
I’m sorry to hear that you’re experiencing issues with your video sitemap. It seems that you are encountering a 404 error when trying to access the video-sitemap.xml file on your website.
The 404 error indicates that the video sitemap file is not found. This could be due to various reasons, such as incorrect configuration, caching issues, or the sitemap not being located in the root folder.
To address this issue, I recommend following these steps:
- Ensure that the video-sitemap.xml file is correctly configured and located in the root folder of your WordPress installation.
- Check for any caching issues that might be causing the 404 error. You can refer to this guide on excluding sitemaps from caching for assistance with this.
- Validate your video sitemap using a tool like XML Sitemaps to confirm that it is correctly configured.
- If you manually created the sitemap, ensure it is installed in the root folder of your WordPress installation.
If you have any further questions or need additional assistance, please feel free to reach out to our support team by clicking here.
I hope this helps!
Sources:
Why the Sitemap_Index.xml is Throwing a 404 Error » Rank Math
Using Video Sitemaps in Rank Math
Troubleshooting the “Couldn’t Fetch” Error in Google Search Console » Rank Math
Rank Math Sitemap Issues and Their Fixes » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
We checked your Video sitemap and we can see it is currently working properly without any issues:
However, the video sitemap is a feature of the Rank Math PRO plugin, but the account you have used to open this ticket is the Rank Math free version.
Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
