Hello,
Thank you for your query. We will be super-happy to help you with your concern.
Your current Open Graph image is in the .webp format. It is not well supported for Open Graph tags on some platforms. Try changing your image format to .jpg or .png.
We hope that helps and we are here should you have any follow-up questions.
I changed the image to a jpg, but the issue persists.
The problem isn’t that the image doesn’t load, its that it is showing the Author Name instead of the page title, and showing the author’s profile image instead of the posts/pages featured image.
By the way, it shows perfectly on social opengraph testers and social media, but internally on Microsoft Teams it is wrong.
For example: https://blinkcharging.com/four-benefits-of-ev-charging-for-hospitality/
Hello,
Since it is working on most of the social media applications, the preview should work as well if Microsoft Teams is looking at the Opengraph meta tags.
However, it seems that Teams looks for the schema data instead of the OpenGraph protocol on websites based on their documentation here:
https://devblogs.microsoft.com/microsoft365dev/boost-your-microsoft-teams-app-experience-with-new-link-unfurling-capabilities/#enable-link-previews-for-your-website-links
Let us know how this goes.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
