Open Graph Data Incorrect when product Duplicated

Hi Johan,

Thanks for the additional findings.

It is likely that this is related to caching on your site or on your server.
Please purge all your site cache and check if the issue will still be reproduced.

Thank you.

Hello,

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hi Johan,

Thanks for the access.

I suspect that this issue is as a result of some caching on your server. I have just tried to click on the “Purge from cache” option on the product edit page but your site reports a 503 error. This is something that you might want to talk to your host about.

I have also done another test by duplicating this product: https://www.hdcabling.co.za/product/70-meter-fiber-optic-hdmi-cable-18gbps-v2-0-hdmi-male-to-male-premium-high-speed-supports-hdr-ultra-hd-4k-3840-x-2160-60hz/ and once I click on purge from cache and scrape the URL on the debugger the issue goes away as you can see below:

Please test this out using these steps and let me know if you can report the same results.

Thank you.

Hi Johan,

I am glad that you found this information useful.

Feel free to contact us should you seek additional help.

Thank you.