Open Graph

#62369
  • Resolved Anonymous

    5 years, 2 months ago

    Rank Math free

    Hey there,

    have a look at the picture I sent, it shows me an error in RankMath SEO with OpenGraph, but I did looked this up, it is set: ‘Please navigate to Rank Math > Titles & Meta > Pages and ensure that you have configured a default meta description for your posts and pages’.

    What else can I do?

    Chris

Viewing 3 replies - 1 through 3 (of 3 total)
  • Alberto

    5 years, 2 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    ​​​​​​​

    Anonymous

    5 years, 1 month ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Alberto

    5 years, 1 month ago

    Rank Math business

    Hello,

    The login credentials you gave us have not enough permissions to check the website settings (not even the Rank Math ones) so we can’t check anything there. Could you check it?

    Looking forward to help you.

    RankBot

    5 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Open Graph’ is closed to new replies.