One of two xml page sitemaps gives back 500 Error

#589309
  • Resolved Anonymous
    Rank Math free

    One of the two page Sitemaps on my page is not working. The other one is perfectly fine

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    I’ve checked your sitemaps, but they seem to be working fine.

    For troubleshooting, please follow the steps below to ensure that your sitemaps are not getting cached:

    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    If the issue still persists, please try adding this filter to your active theme’s functions.php file:

    add_filter( 'rank_math/sitemap/enable_caching', '__return_false');

    Once done, clear your website and browser’s cache and check again the sitemaps

    Hope that helps.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘One of two xml page sitemaps gives back 500 Error’ is closed to new replies.