Number of credits

#724958
  • Resolved Anonymous
    Rank Math free

    Hi,
    Included in my Content AI plan I should get 18000 credits but I only actually get 12000. Could you please confirm why? Thanks

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  • Hello,

    I’m sorry to hear about the issue you’re facing with your Content AI credits. It’s important to ensure that you have received the correct number of credits based on your subscription level.

    To address this, please head over to your Rank Math account area here and verify the number of credits allocated to your account. If the credits still don’t appear as expected, you can refresh the Content AI credits in your website’s Rank Math SEO → General Settings → Content AI section.

    If the issue persists, you may need to reconnect your account as shown here.

    If you have any further questions or need additional assistance, please feel free to reach out to our dedicated support team here. We’re available 24/7, 365 days a year.

    Thank you for bringing this to our attention.

    Sources:
    Content AI Credits and Plans: Everything You Need to Know » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

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