nothing displayed in the rank math seo box in my back office

#553215
  • Resolved Anonymous
    Rank Math free

    hi last time i tried to work on my seo, i got an issue : there is nothing displayed in rank math box ! i can’t use you’re plugin , i tried to reinstall your plugin but same issue , i also tried desactivate all plugin and still nothing displayed , i have same issue with others seo plugin , can you help me ? a picture to shaw you my issue must be essier for you to undersand ,kind regard

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    You can use an image-sharing tool like https://imgur.com/ to share the screenshot with us so that we can check the issue further for you.

    Looking forward to helping you.

    Thank you.

    Anonymous
    Rank Math free

    you can can check on the picture by the following link : https://imgur.com/Iwqo4Nu

    thank you sir

    Hello,

    Can you please try to follow this troubleshooting guide and see if that helps you to resolve the issue?
    https://rankmath.com/kb/check-plugin-conflicts/

    If the issue still persists, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Looking forward to helping you.

    Thank you.

    Anonymous
    Rank Math free

    resolved , i changed my theme for the official divi theme and now it’s working!!! , thank’s for tour help !!!!

    Hello,

    Glad that everything has been sorted out.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘nothing displayed in the rank math seo box in my back office’ is closed to new replies.