Not Connected

#63338
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  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please share a screenshot to let us know where you are facing this issue.

    If it’s an issue with Rank math activation, please head to Rank math dashboard > help and activate.

    If it is an issue with console please head to Rank math > General settings > Search console and authorize Rank math with the google account connected to your site on GSC.

    Looking forward to helping you. Thank you.

    Anonymous
    Rank Math free

    thanks for the reply yes its an activation. Always show a screen that not connect

    https://rankmath.com/auth/?site=https%3A%2F%2Fsundaytrend.com&r=https%3A%2F%2Fsundaytrend.com%2Fwp-admin%2Fadmin.php%3Fpage%3Drank-math%26view%3Dhelp%26nonce%3D2e5448c614

    this is the page where problem is.

    • This reply was modified 5 years, 1 month ago by .
    Todd
    Rank Math free

    Hello Emran,

    Hello,

    We have been working on a fix and we have a solution. Since we cannot replicate this issue ourself, we request you to update to the below version of Rank Math by doing the following:
    1. Remove Rank Math from WP > Plugins. Don’t worry, all your settings are safe in your database and they will return once you upload the below version.

    2. Install this version of Rank Math on your website by uploading it from WP > Plugins > Add New.

    Here are the files: https://i.rankmath.com/LsGVoD

    Here’s a small video tutorial:
    https://i.rankmath.com/T1DqJL

    3. Activate the Rank Math plugin after it is done uploading.

    4. Go to WordPress Dashboard > Rank Math > Dashboard > Help

    Connect to your Rank Math account.

    5. Go to WordPress Dashboard > Rank Math > General Settings > Search Console

    Re-Authorize your Google Search Console.

    That’s it. The issue should not come back.

    Do let us know how it goes.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Not Connected’ is closed to new replies.