Hello,
Thank you for reaching out to Rank Math support.
We are sorry to hear that you are facing issues with Google Analytics data collection. There are a few possible reasons why this might happen and some steps you can take to resolve them.
First, please make sure that you have successfully set up Rank Math Analytics on your site and followed this guide for resolving Analytics-issues.
Second, please check if you have any caching plugins or server-side caching that might be interfering with the data fetch process. You can try clearing your cache and refreshing your site to see if that helps.
Third, please go to Rank Math > Status & Tools > Database Tools and click on the Rebuild Index button. Then, go to Rank Math > General Settings > Analytics and click on the Delete Data button and then the Update Data Manually button. This will start a new data fetch from Google and you should see a notice related to the import process. Once the process is complete, please check the Analytics page again.
We hope this helps. Please let us know if you have any other questions or concerns. We are here to assist you.😊
Hello,
We are glad that we could address your concern.
Please do let us know how that goes and do not hesitate to let us know if you need our assistance with anything else.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
