not able to reconnect

#572280
  • Resolved Anonymous
    Rank Math free

    Seems like your site URL has changed since you connected to Rank Math.
    Click here to reconnect.
    Dismiss this notice.

    when I click I am logout from wordpress website

Viewing 1 replies (of 1 total)
  • Hi there,

    We’re sorry to hear that you’re having trouble connecting your Rank Math account. We know how frustrating that can be.

    Please don’t worry, we’re here to help you fix this issue.

    The first thing you need to do is to check your WordPress settings and make sure that your website URL is correct. Sometimes, a small typo or a missing slash can cause problems with the connection.

    To do this, please go to your WordPress dashboard and click on Settings > General. Then look at the WordPress Address (URL) and Site Address (URL) fields and see if they match your website URL exactly.

    If you find any errors, please correct them and save the settings.

    Then, please try to disconnect and reconnect your Rank Math account by following these steps:

    1. Go to Rank Math > Dashboard and click on the Disconnect Account button.
    2. Go to Rank Math > Connect and click on the Connect Account button.
    3. Follow the instructions on the screen to log in to your Rank Math account and authorize the connection.

    If this doesn’t solve your problem, you can try adding a filter code to your website that will bypass the URL check. This might help if there is some issue with your server configuration or DNS settings.

    To add the filter code, please follow this guide: https://rankmath.com/kb/wordpress-hooks-actions-filters/

    The filter code you need to add is this:

    add_filter( 'rank_math/registration/do_url_check', '__return_false' );

    You can add it to your theme’s functions.php file or use a plugin like Code Snippets.

    For more information on why this issue happens and how to fix it, you can check this page: https://rankmath.com/kb/problems-while-connecting-account/

    We hope this helps. Please let us know if you have any questions or need further assistance.

    Thank you for choosing Rank Math.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘not able to reconnect’ is closed to new replies.