Hello,
Thank you for reaching out to us. We’re sorry to hear that you’re facing issues with making a payment.
To troubleshoot this, please ensure that your payment method supports the following:
- Payments in USD $
- Supports subscription-based payments
- You are not using a prepaid card
- International payments are turned on
- Your IP is not a Proxy, or you are using any VPN or hosting service
If everything from the above is enabled and working, you can also try using a credit card instead. Additionally, you can call your bank and ask what’s stopping the payment from going through and request them to approve it on your end.
If the issue persists, please send a screencast as well. You can use a tool like Loom.
We hope this helps. If you need further assistance, feel free to reach out to us.
Sources:
How to Change or Update the Payment Method » Rank Math
Troubleshooting Payment Issues at Rank Math » Rank Math
