Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
I’ve checked your Rank Math PRO subscription on your account, and it seems that it was already expired.
You can also verify the same by going to this link:
https://rankmath.com/my-account/subscriptions/
To update your Rank Math PRO plugin, you may need to purchase again the subscription on our page here:
https://rankmath.com/pricing/
Please note that all of the data you have already configured in Rank Math PRO are saved in your database so there shouldn’t be any data loss upon repurchasing the subscription.
Hope that helps.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
