Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
It looks like the products are marked as noindex
We noticed that you are using the PRO version of Rank Math but you have opened this ticket using your free account. Please help us with your PRO email ID so we can locate your account and help you further with this issue.
We look forward to hearing back from you.
Actually this problem is in my client’s website he is using rank math pro in his website
emailid:-[moved to sensitive data section]
I have checked from my side products are marked as indexed in my website
can you please take a closer look on website and fix this issue.
[moved to sensitive data section]
Client have two websites and same probelm is present in both the websites.
Hello,
Thank you for sharing your admin login with us.
The email address you shared is currently not registered in our system. Can you please share a receipt instead? You may ask for the receipt from your client and insert it in the sensitive data section.
This is to verify the subscription purchase before we check the issue.
Looking forward to helping you with this one.
Hi i have asked client for providing details but he denied to give, is there any other way by which we can sove this problem, and is it possible to only remove rank math generated meta robot tag from all the website pages ?
Hello,
You can ask your client to create the same ticket using their Rank Math account and we will address the issue there further.
Meanwhile, you can control our robots meta tag using this filter code: https://rankmath.com/kb/filters-hooks-api-developer/#change-robots-meta
You may refer to this guide on how to add filters to your website: https://rankmath.com/kb/wordpress-hooks-actions-filters/
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
