No notification to pay for expiring licence

#598868
  • Resolved Anonymous
    Rank Math free

    Hi team,

    For some reason I didn’t get a notification to pay for my expiring licence.

    Any idea why?

    What do I need to do ao that this won’t happen again please?

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for your query, and we are so sorry about the trouble this must have caused.

    We can see in our system that you canceled your subscription last October 24, 2022, which is why you didn’t receive an email notification about the upcoming renewal.

    You will have to subscribe to the PRO version again from here: https://rankmath.com/pricing

    Hope that helps, and please do not hesitate to let us know if you need my assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘No notification to pay for expiring licence’ is closed to new replies.