Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Please let us know if you find the culprit.
Only the site admin would know and your users won’t be affected by this troubleshooting.
Looking forward to helping you.
Hello mr Davis,
I did the troubleshooting and the problematic plugin is OneSignal Push Notifications.
What should we do next?
Hi Hristo,
You can contact that plugin’s author and seek assistance from them.
In the meantime, you can keep it disable while it is not in use. Due to the nature of that plugin, you don’t need it often and can enable it when you wish to send a push notification and disable it after you are done.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Ok,
thank you for your support.
I thought that you would contact them.
Best regards
Hello,
Thank you for contacting Rank Math today.
No worries, we will reach out to their team and try to work with out.
Looking forward to helping you. Thank you.
