No me carga el dashboard

#628857
  • Resolved Anonymous
    Rank Math free

    he instalado rank math y no se cuanto tiempo debo de esperar para poder ver información en mi dashboard, ni en mi Seo analitycs no carga ningún tipo de información.

    ¿Será que debo esperar un tiempo a que colecte información? ¿cuanto? ¿ o será posible que algo esta mal configurado? Lo he revisado y parece todo bien, pero sigo sin visualizar ningún tipo de información.

    Quedo atenta para poder solucionarlo. Gracias.

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  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Can you please confirm if you’ve connected your Google Account properly by following the steps mentioned here? https://rankmath.com/kb/connect-your-google-account/

    If so, then the data should automatically appear in a few minutes to hours. However, if you’re still not able to see any data on your Analytics Dashboard then please try to follow the steps below and see if that works for you:

    1. At first please head over to WordPress Dashboard > Rank Math > Status & Tools > Database Tools and click the Rebuild Index button.

    2. After that, Head over to WordPress Dashboard > Rank Math > General Settings > Analytics tab, click the Delete Data button, and then click the Update Data Manually

    It will start the new data fetch from Google. You can reload the page to see the notice related to the import process.

    Once the process is complete. Please check the Analytics page again.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

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