No analytic data on the dashboard

#570829
  • Resolved Anonymous

    2 years, 5 months ago

    Rank Math free

    Hi support team,

    I have connected the website with the google search console but unfortunately I cannot see any analytics data. Even the data that was there before has disappeared.

    What could be the problem?

    The website where i have this problem is hitchatour.com

    See screenshot from the link below

    https://imgur.com/a/QgbXOeE

    Regards

    Alfred

Viewing 1 replies (of 1 total)
  • Sandeepan Kumar

    2 years, 5 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Let’s try deleting old imported data and start the fresh data fetch. Please follow these steps.

    1. Head over to WP Dashboard > Rank Math > Tools & Status > Database Tools and click the Rebuild Index button

    2. Head over to WP Dashboard > Rank Math > General Settings > Analytics tab, and click the Delete Data button and then click the Update Data Manually

    3. It will start the new data fetch from Google. You can reload the page to see the notice related to the import process.

    4. Once the process is complete. Please re-check the Analytics page and all the data should be showing up correctly.

    If not, do let us know and we will check.

    We really look forward to helping you.

    Thank you.

    RankBot

    2 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘No analytic data on the dashboard’ is closed to new replies.