New webstories links not updated in the sitemap

#563256
  • Resolved Anonymous
    Rank Math free

    Hello team rankmath,

    Recently I have deleted the previous webstories which were of no use and total 272 webstories were published. So after deleting we had total around 50 stories left. But the sitemap still shows 272 links in it. And all the new webstories published after deleting the previous one’s aren’t included in the sitemap. Please check and let us know what’s the problem. Waiting for your reply!
    Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Can you please try to follow the steps below and see if that works for you?

    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    3. If the above steps don’t seem to work, kindly apply the following filter to your site.

    add_filter( 'rank_math/sitemap/enable_caching', '__return_false');
    

    Here’s how you can add filter/hook to your WordPress site:
    https://rankmath.com/kb/wordpress-hooks-actions-filters/

    Let us know how it goes.

    Thank you.

    Anonymous
    Rank Math free

    I don’t have any cache plugin so I was unable to clear cache. But I’ve changed the links per sitemap and saved changes then the sitemap fetched the new urls of webstories. But after that I’ve published 8 more stories but they are not included in the sitemap. What should we do, provide instructions

    Hello,

    Thank you for providing additional informations.

    Would you please few affected URLs which aren’t showing in sitemap.

    Looking forward to helping you.

    Thank you

    Anonymous
    Rank Math free

    I’ve provided the url, you’re taking much long to reply. I’m not happy with your support team. Kindly reply as early as possible

    Hello,

    We deeply apologize for the delay in response.

    Could you please try to apply the following filter to your site and see if that works for you?

    add_filter( 'rank_math/sitemap/enable_caching', '__return_false');
    

    Here’s how you can add filter/hook to your WordPress site:
    https://rankmath.com/kb/wordpress-hooks-actions-filters/

    If the issue still persists, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘New webstories links not updated in the sitemap’ is closed to new replies.