new redirects not appearing on my wordpress dashboard

#577684
  • Resolved Anonymous

    2 years, 4 months ago

    Rank Math free

    HI There,

    I am trying to find out why new redirects are not working on my website http://www.serendipity2.com.
    The last redirect I created was on the 10th March 2023 which worked fine, I now need to add 2 new redirects and each time I save them in the WordPress plugin admin area they do not show even if I put them in date order. Also the site is not showing in the connected sites area of my rankmath account dashboard. Please help

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  • Reinelle

    2 years, 4 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Could you please share the redirect link or structure you have created so we can check? You can add it here like in this format:

    Source:
Type:
Destination URL:

    Regarding the website connection, head over to your WordPress dashboard > Rank Math > Dashboard > Click the Help tab and disconnect/connect it again.

    Here’s a link for more information:
    https://rankmath.com/kb/website-not-shown-in-account/

    Looking forward to helping you.

    Thank you.

    RankBot

    2 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘new redirects not appearing on my wordpress dashboard’ is closed to new replies.