needhelp please

#775786
  • Resolved Anonymous
    Rank Math free

    Kindly remove my account as the installation of RankMath has caused conflicting issues with my business and has locked me out of my WordPress. Your assistance in resolving this matter promptly would greatly help me in running my business smoothly.

    thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    We apologize for the inconvenience you are facing due to the conflicting issues caused by Rank Math on your website. We appreciate you reaching out to us for assistance.

    To delete your Rank Math account and resolve the issues you are experiencing, please follow the process described below:

    1. Open a ticket on our Support forum by clicking here or email us at s******@r*********** requesting to delete your account.

    Once your request is received, our support team will honor it and inform you once your account has been deleted.

    If you have any further questions or concerns, feel free to contact our dedicated support team. We are available 24/7, 365 days a year to assist you.

    Thank you for bringing this matter to our attention, and we hope to resolve it promptly for you.

    Best regards.

    Sources:
    How to Delete Your Rank Math Account » Rank Math
    How to Fix ‘Automatic Update is Unavailable for this Plugin’ Error in Rank Math » Rank Math
    Website Not Shown In Rank Math Account Area » Rank Math
    How to Connect/Disconnect Your Website From Rank Math

    Anonymous
    Rank Math free

    i already did this

    Anonymous
    Rank Math free

    that’s how I sent you a email and contacted you here. so I did both, thank you please move forward with deletion as it will be easier on me and technical support.

    Hello,

    Thank you so much for getting in touch.

    We have gone ahead and deleted your Rank Math account.

    Please note that deleting your Rank Math account will not resolve your issue. If you are locked out from WordPress, please go to your FTP and delete the rank math plugin in wp-content/plugins directory if you believe this caused the breakdown.

    If you like, we can assist you in resolving the issue, please share your website’s recent error logs so we can determine what’s causing the issue.

    You can follow this guide to enable debugging in WordPress
    https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, they will help you locate the log file.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘needhelp please’ is closed to new replies.