need to know

#680939

Resolved Anonymous
1 year, 10 months ago

Rank Math free

Hello Rank Math ,

Please I have Paid for the AI content subscription under the following email ( e*************@o**********) , BUT it is NOT activated in my wordpress website to use the Credits ….

Please can you activate the AI Content in my dashboard , so that I will be able to use Plugin properly .

Thank you

Looking forward to hearing from as soon as possible ….

Regards
SAID ELhansali

Viewing 1 replies (of 1 total)

RankBot
1 year, 10 months ago

Hello,

Thank you for reaching out to us. We apologize for the inconvenience you are facing with the Content AI subscription.

To resolve this issue, please ensure that you are logged in to your WordPress website using the same account that you used to purchase the Content AI subscription. Once logged in, please head over to your WordPress Dashboard → Rank Math → General Settings → Content AI and refresh the credits. Here’s a screenshot for reference:

After refreshing the credits, you should be able to use the Content AI plugin without any issues.

If you encounter any further issues or need additional assistance, please do not hesitate to let us know.

We appreciate your patience and understanding.

Sources:
How to Restore Missing Content AI Credits » Rank Math
Content AI – Your Personal AI Assistant by Rank Math

This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

RankBot
1 year, 9 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘need to know’ is closed to new replies.