Hello,
Thank you for contacting the support and sorry for not following up quickly and any inconvenience that might have been caused due to that.
You have connected the websites using the same account you are using to open this ticket. You do not have any purchases so it is a free license you are using.
Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.
But I just opened this account to submit the ticket.
Hello,
Apologies for the confusion.
Upon checking our system, the website is connected to the account email address I’ve added in the sensitive data section.
If you wanted to disconnect the website from that account, you can follow the steps in this link and connect it to your own account:
https://rankmath.com/kb/website-not-shown-in-account/
Hope that helps.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
