Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
We would love to process this refund as per our 30 day refund policy but can you please let us know what you didn’t like about Content AI. This will help us make it better so you can give it another shot in the future.
Let us know if you need assistance with anything else.
Thank you.
Rank Math is truly one of the best SEO tools I’ve used over the years. However, I was disappointed with the new Content AI feature. While it is great, in practice it falls short of my expectations and needs in a few key ways:
1. The credit consumption(500 credits/Kw) rate for keyword analysis seems high compared to competitors(Surfer SEO or Neuron).
2. The number of keyword suggestions is lower than I would like. Other tools like Neuron seem to provide more keyword ideas and variations to consider.
I don’t want this to come across as overly critical. I’m still a big fan of Rank Math’s core features and have used it successfully for years. I was just let down by this latest addition.
That said, I’m about to ramp up content production for a major new project. Having a Rank Math subscription is important for my workflow. If there are any discounts or coupons available, I would really appreciate it. My goal is not to switch providers over this one feature miss – just to provide open and constructive feedback so you can improve Content AI in future releases
Hello,
We have gone ahead and refunded your recent transaction. We sent you the details of the refund in your email.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
