Hello,
Thank you for reaching out to us regarding the issue with getting your website onto your Rank Math dashboard. We apologize for any inconvenience this may have caused.
To add your website to your Rank Math dashboard, please follow these steps:
- Log in to your WordPress admin area.
- Navigate to Rank Math > Dashboard.
- Click on the Setup Wizard tab.
If you encounter any difficulties during this process, please refer to our detailed guide on how to access Rank Math’s Setup Wizard here.
If you still face challenges adding your website to the Rank Math dashboard after following these steps, please reply to this ticket, and a human agent from our support team will assist you promptly.
We appreciate your patience and understanding as we work to resolve this issue for you.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
How to Access Rank Math’s Setup Wizard
Why Should You Avoid Group Buying and Sharing Rank Math PRO Subscription? » Rank Math
I did the setup wizard several times. I need a human. This is not working.
Still need help or a refund ASAP. I have lost over an hour or work on this…
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
We can see that your account has been upgraded with the Content AI Creator subscription. You can check the subscription information here: https://rankmath.com/my-account/subscriptions/?tab=cai-subscription
To resolve this, please ensure you have updated to the latest version of our plugin which is Rank Math Free v1.0.213 according to the Rank Math changelog: https://rankmath.com/changelog
Then follow the guide below to restore the credit on your website:
https://rankmath.com/kb/how-to-restore-missing-content-ai-credits/
However, if the issue persists, please share a screenshot of the pop-up notification you see with us by using a tool like https://imgur.com/upload so that we can check the issue further for you.
Hope this helps, and please do not hesitate to let us know if you need our assistance with anything else.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
