Hello,
Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.
Please remove the FAQ Schema from the Schema tab shown in your screenshot in order to fix this issue.
If the issue persists, share the affected URL with us, so that we can check.
Looking forward to helping you.
Thank you.
Thank you for your reply. In that case the faq schema will not be used. So what purpose would the FAQ schema option from RankMath serve?
Also If I dont use the Rank Math FAQ Schema function, the FAQ schema will not be recognized by Google will it ?
My main goal is for google to recognize the FAQ schema but without any errors
Hello,
Adding FAQ schema from the Rank Math Schema generator tab is a PRO feature but the account you have used to open this ticket is the Rank Math free version.
Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?
Back to the issue, please note that when you enable the FAQ Schema option in Elemnetor accordion settings, it automatically includes the FAQ Schema for your page so you don’t need to create another FAQ Schema. That’s why we’re asking you to delete the current FAQ Schema from the Rank Math Schema tab.
Once done, please clear your website cache and then you can check your page URL with Google’s Rich Results Test.
You can also share your affected page URL with us so that we can check the issue as well.
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
