My subscription is not visible

Hello,

Thank you for reaching out to us, and we apologize for any inconvenience caused.

To resolve this issue, please ensure that the email address you used to purchase the PRO plan matches the one on your Rank Math account. If it differs, you will need to contact our support team to merge both accounts or change the email connected to your PRO plan.

You can open a support ticket by navigating to the Rank Math Support Forum and following the steps outlined in our knowledge base article here.

In the Ticket Title section, enter a one-line summary of the issue, and in the Ticket Question section, provide more details. In the Sensitive Data section, enter the email address you used to purchase the PRO plan or a screenshot of the invoice you received from FastSpring.com.

Our support team will then locate your PRO account and change the email connected to it or merge it with your FREE account as requested.

We appreciate your understanding and patience as we work to resolve this for you.

Best regards.

Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
How To Effectively & Efficiently Get Support from Rank Math (Support Tickets) » Rank Math
Where Is My Rank Math PRO License Key?

Hello,

We are glad that everything has been sorted out.

Please feel free to reach out to us again in case you need any other assistance.

We are here to help.

Thank you.