Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
The PRO subscription is connected to a different email account. Please see the sensitive data section for details.
To avoid any confusion in the future, would you like to merge these two accounts?
If so, please tell us the preferred email address and we will do the needful.
We really look forward to helping you.
Thank you so much! Between my day job as a software architect and my side blog I missed recording the email I used. This is a “between the keyboard and the chair” problem. Haha. Thank you for saving the geek that forgot which account she used.
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
