My site don’t connect with analytics

#589647
  • Resolved Anonymous
    Rank Math free

    I have two personal sites with rankmath installed and only one is connected to Google Analytics.

    The second one can’t connect. I’ve tried so many times but it didn’t work.

    Is this feature avaiable only for one site in the free version of the plugin?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Could you please confirm if you’re using the latest version of the Rank Math plugin? We have asked since there’s an issue with the latest version of Rank Math about the Google account connection.

    However, our developers are looking into it and will soon release a fix for this. This issue is occurring for many of our users and we expect this to be fixed fairly soon as it’s a high priority.

    In the meantime, you can roll back to the previous version of Rank Math in order to avoid this issue. Please navigate to WordPress Dashboard > Rank Math > Status & Tools > Version Control > Rollback Version, select and Install Version 1.0.116

    Here’s a link for more information:
    https://rankmath.com/kb/version-control/#num-1-1-how-to-rollback-rank-math-to-a-previous-version

    We would really appreciate your kind patience regarding this matter.

    Hope that helps.

    Thank you.

    Hello,

    We wanted to let you know that we have released an update with a fix. We regret the inconvenience this must have caused but the update should sort it out. Please update to the latest version and try to reconnect again from WordPress Dashboard > Rank Math > General Settings > Analytics.

    If you face any other issues, do not hesitate to let us know.

    Anonymous
    Rank Math free

    I rolled back to the previous version of Rank Math and the issue was solved.

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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