my search impressions and search clicks always show 0

#671082
  • Resolved Anonymous
    Rank Math free

    i have tried my best to connect my rank math to google anaytics and google search console. and it seems that it connects. but my search impressions and search clicks always show 0. i have been stuggling with this issue for several weeks. please advise.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    I’m sorry to hear that you’re experiencing issues with your search impressions and search clicks showing as 0 in Rank Math Analytics. This can be frustrating, but I’m here to help.

    To address this issue, there are a few steps you can take to troubleshoot and resolve the problem:

    1. Reconnect Your Google Account: Navigate to Rank Math SEO → General Settings → Analytics and click the Reconnect link to disconnect and reconnect your Google Account with Rank Math. You can find detailed instructions with screenshots in this article: Reconnect Your Google Account.

    2. Check the Data Fetch: After reconnecting your Google Account, ensure that Rank Math starts fetching the data. You can check the connections between Rank Math and your Google account by clicking the Test Connections option located at the top right of the Analytics settings.

    3. Import New Data Manually: If you do not see any errors and the cron jobs are running correctly, you can import new data manually. Navigate to the Analytics section located under Rank Math SEO → General Settings settings and follow the instructions provided in this article: Import New Data Manually.

    4. Rebuild Index for Analytics: Head over to Database Tools once again and click Rebuild Index for Analytics as shown in this article: Rebuild Index for Analytics.

    5. Check for Errors: Open the Analytics dashboard by navigating to Rank Math SEO → Analytics and check for any errors in the Search Console or due to plugin conflicts. You can find detailed instructions with screenshots in this article: Resolving Rank Math Analytics Related Issues.

    If you’ve followed these steps and are still experiencing issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

    I hope this helps in resolving the issue with your search impressions and search clicks. Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this matter for you.

    Best regards.

    Sources:
    Bulk Editing Options in the Rank Math SEO Plugin
    What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math
    Resolving Rank Math Analytics Related Issues » Rank Math

    Anonymous
    Rank Math free

    I have followed your instructions and it worded! This issue which caused me trouble for several weeks is finally resolved. Thank you very much.

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

    Anonymous
    Rank Math free

    Sorry I noticed that there is one issue which has not been resolved.
    After following your instructions, the “search impressions” go back to normal and keep on counting. But the “search traffic” remains zero. Can you please kindly let me know if there is anything I need to do? Thank you.

    Hello,

    We’re so sorry about the trouble this must have caused.

    Please add the following filter to your website:

    add_filter( 'rank_math/analytics/log_response', '__return_true' );

    Here is a guide you can follow to add the filter:
    https://rankmath.com/kb/wordpress-hooks-actions-filters/

    After adding the filter, please run the pending Scheduled Action from your WordPress Dashboard > Tools > Scheduled Actions > Pending:

    screenshot

    When some actions have completed running, please check the Analytics log under /wp-content/uploads/rank-math and share that with us.

    Looking forward to helping you.

    Anonymous
    Rank Math free

    Thanks for the reply.
    I have tried it for two hours. As a 2 year wordpress user, I personally think that the instructions you gave me are way beyond a normal user’s knowledge. I think only an advanced user is capable of following all the instructions. I am wondering why Rank Math cannot just do an update so that it is more user-friendly. It was all fine like an month ago and suddenly all went wrong.

    Hello,

    We apologize for any confusion and inconvenience it may have caused you.

    The Rank Math SEO plugins are designed with User-Friendliness in mind. However, on certain setups, some issues arise and the solution we gave in our last reply is a workaround to the problem you are facing on your WordPress website. In an ideal setup, this feature should work normally without any interventions from the user.

    If these instructions are too difficult for you please add this hook using the Code Snippet plugin on your website. You just need to follow step one of the included guide.
    https://rankmath.com/kb/wordpress-hooks-actions-filters/#code-snippets-plugin

    You can also edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘my search impressions and search clicks always show 0’ is closed to new replies.