Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it and merge these two account.
Looking forward to helping you.
Thanks,
I didn’t find the receipt, but you can search for my account in your database via my email [moved to sensitive data section].
you can also search via [moved to sensitive data section]
my subscription was on 11/2022
thanks
Hello,
The email you have shared is used in your Rank Math free account.
However, the subscription was applied to the websites you have provided. Please refer to the email address in the sensitive data section.
Please let us know your preferred email address in the sensitive section so we can merge the accounts.
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
