MY DATA IS GETTING MIXED UP

#59415
  • Resolved Anonymous
    Rank Math free

    Hey there, In the last few months I switched all my website properties to rankmath, using mostly the same email (i thought it was fine) and recently noticed that the data is getting either mixed up or not showing properly. Is it because I’m using the same email for all of them? If so, what would be the best solutions?

    Many thanks in advance

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  • Alberto
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Usually, it shouldn’t cause an issue, can you follow this guide to check if there is any issue or conflict with plugins?

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If that doesn’t help, let us know and we will check the issue in detail.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

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