My Analytics Rank Math data is not updating – Showing me 0/0/0/0 On everything

#598902
  • Resolved Anonymous

    2 years, 3 months ago

    Rank Math free

    I mention an image which shows 0/0/0/0 result on everything.
    I try to connect/reconnect console, still data is not updating.
    I try to delete all data from database and fetch new data still not data is not updating.
    I try to reset permissions in google account and give Rankmath fresh all permissions still not working.

    Here is the link of screenshot: https://imgur.com/a/nfnlWD2
    Also I attached Sensitive data too. Please feel free to go on admin dashboard and diagnose the issue.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Reinelle

    2 years, 3 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    I’ve checked your site, and it seems that you have chosen the domain property, instead of the URL prefix.

    Please note that Rank Math does not support domain property verification in Google Search Console (sc-domain:yourdomain.com)

    In this case, please verify using the URL prefix and ensure that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www). You can reconnect it on your WordPress dashboard > Rank Math > General Settings > Analytics.

    The URL-prefix property also helps keep your sitemap in sync with Google Search Console as we submit it automatically for you. In addition, the domain property won’t work correctly on some sections of the Analytics module such as the IndexStatus.

    Hope that helps.

    Thank you.

    Anonymous

    2 years, 3 months ago

    Rank Math free

    I connect it again, but still facing the same issue.
    Can you please check again for me.

    Jeremy

    2 years, 3 months ago

    Hello,

    We can confirm that Rank Math is now connected to the correct property.

    We have conducted further debugging on your website and tested a single fetch and it seems data has been populated the dashboard:

    Rank Math support

    We have gone ahead and manually started the fetching process in WordPress > Tools > Scheduled action.

    You should see more data on your Analytics dashboard after a couple of minutes.

    If the data there is not correct please share the organic traffic data from Google Search Console for the last 30 or 15 days so we can compare it with the data coming through in the Analytics module.

    Looking forward to helping you.

    RankBot

    2 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘My Analytics Rank Math data is not updating – Showing me 0/0/0/0 On everything’ is closed to new replies.