Hi there,
Thanks for reaching out to Rank Math support. I’m sorry you’re experiencing this issue with your site.
The page that you’re seeing is your robots.txt file. This is a text file that contains instructions for search engines on which parts of your website they are allowed or not allowed to access. It’s not a normal page that you or your visitors should see when you browse your site.
Rank Math does not have the ability to redirect your website to the robots.txt file – so there must be something else that is causing this problem. It could be a conflict with another plugin, a misconfiguration on your server, or a malware infection on your site. We need more details about what happened before this issue occurred to be able to help you better.
However, I did some checks on your site and I noticed that your robots.txt file is not generated by Rank Math, but by “vestacp” (https://i.rankmath.com/i/JAjYOy). This is a web hosting control panel that you might be using to manage your site. I also checked your wp-admin page and it seems to be working fine, so maybe you can try logging in again.
To troubleshoot this issue further, please follow these steps (if you can access your WordPress dashboard):
- Clear your browser cache and cookies and try to visit your site again.
- Disable all other plugins except Rank Math and see if the issue goes away.
- Switch to a default WordPress theme and see if the issue goes away.
- Check your .htaccess file for any redirection rules that might be interfering with your site.
- Scan your site for malware using a security plugin or service.
If you can’t access your WordPress dashboard, I suggest you access your website via FTP and rename your plugin folder to something else. This will deactivate all the plugins on your site.
Thank you for using Rank Math. I hope this helps. Please let me know if you have any questions or need more help. I’m here for you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.