My Account was deleted?

#564350
  • Resolved Anonymous
    Rank Math free

    Hello,

    We have an account at RankMath (Pro Subscription) with our email and it appears to not have been found when doing the password reset. Very confused, please help us address this ASAP.

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  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    I’ve checked the email address you have shared, and there’s no account registered to it.

    Can you please search and forward a receipt from FastSpring.com and the website connected to that account so we can investigate further? You can also share the username or name you have used in the account.

    Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

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The ticket ‘My Account was deleted?’ is closed to new replies.