My account is not working

#699048
  • Resolved Anonymous

    1 year, 9 months ago

    Rank Math free

    Dear all,

    I have registered an account using my email address xxx but have not got any email with account details after registration and password reset is also not working for this.

    It won’t be dramatic, but I already bought a pro license with that email address and would like to use it.

    May you please check your systems why you are not able to sent mails to that address? I think it is about the subdomain „einkauf“ after the @ – but that’s our purchasing department and so I have to choose that kind of email address.

    May you please arrange the upgrade to pro in the meantime please. If you need anything else please let me know.

    Thx in advance.

    Best
    Stefan

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  • Reinelle

    1 year, 9 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    We have already replied to your email regarding the same concern.

    You can use the auto login link to your paid Rank Math account and reconnect your website/s.

    Looking forward to helping you.

    RankBot

    1 year, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘My account is not working’ is closed to new replies.