Metadata not updating SEO Rank Compliance

#797073
  • Resolved Anonymous
    Rank Math free

    Good day everyone!
    Please help me solve the problem.
    I installed Rank match SEO on my site, but it does not work on the site, it does not update metadata and keywords if there are permanent links: arbitrary or the title of the post. Works only with simple links like /?p=123. That is, if you install simple links, then rank match SEO works correctly and sets keywords and metadata. WordPress site

Viewing 11 replies - 1 through 11 (of 11 total)
  • Hello,

    I’m sorry to hear about the issue you’re facing with Rank Math SEO on your site. It seems like the metadata and keywords are not updating when using custom permalinks or post titles.

    When using custom permalinks or post titles, Rank Math SEO should still update the metadata and keywords accordingly. If it’s only working with simple links like /?p=123, there might be a configuration issue or conflict causing this behavior.

    To troubleshoot this problem, please ensure that your custom permalinks are set up correctly in WordPress. Additionally, check if there are any conflicting plugins or themes that might be interfering with Rank Math’s functionality.

    If the issue persists, I recommend checking the Rank Math settings related to metadata and keywords to ensure they are configured correctly. You can refer to the Rank Math Knowledge Base for detailed instructions on how to set up and customize metadata: Rank Math – Titles and Meta.

    If you need further assistance or the issue persists, please reply to this ticket, and one of our human agents will assist you promptly.

    Thank you for reaching out and raising your concern.

    Sources:
    General Tab in Meta Box of Rank Math SEO Plugin
    How to Add Keywords to WordPress » Rank Math

    Anonymous
    Rank Math free

    Everything is configured correctly. I changed it to the standard theme, it doesn’t work there either. I disabled plugins and that didn’t help either. Works only with simple links

    Hello,

    Apologies for the inconvenience.

    In this case, please check if you are using a Firewall as it may prevent saving the changes.

    If you are using a Firewall, please whitelist this route:

    /wp-json/rankmath/v1/updateMeta
    /wp-json/rankmath/v1/saveModule
    

    You can check this link for more information:
    https://rankmath.com/kb/meta-data-not-saving/

    Let us know how this goes.

    Anonymous
    Rank Math free

    I don’t use a firewall. Why does it work on simple links but not on arbitrary links?

    Hello,

    While saving the metadata, please keep the browser console open in the “Network” tab and see what the status code of the following route: https://www.yourdomain.com/wp-json/rankmath/v1/updateMeta?_locale=user

    You can find the browser console in your browser following this guide: https://balsamiq.com/support/faqs/browserconsole/

    ​​​​​​​If it’s returning any other value than a 200, there’s something wrong with the route and we would request you to get in touch with your hosting provider to make sure that REST APIs are not getting blocked.

    However, if it returns 200, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Looking forward to helping you.

    Thank you.

    Anonymous
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    It looks like your website server is located in Russia.

    Unfortunately, due to international sanctions and regulatory requirements, we are currently unable to offer our services to users accessing from Russia.

    We truly apologize for any inconvenience this may cause you. We value all our users and hope to be able to serve you in the future, should circumstances change.

    Thank you for your understanding.

    Anonymous
    Rank Math free

    Please give me some advice

    Hello,

    We understand this situation may be frustrating. Our advice would be to consider relocating your website server to a location outside of Russia to continue using our services.

    Thank you for your understanding.

    Anonymous
    Rank Math free

    It’s a shame that you can’t help me

    Hello,

    Sorry, but our hands are tied due to legal restrictions and compliances. We understand that this may be inconvenient for you and we apologize for any frustration or disappointment this may have caused.

    We value your interest in our platform and we hope that you will check back with us in the future to see if the situation has changed. If you have any further questions or concerns, please don’t hesitate to reach out to us.

    Thank you for your understanding.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 11 replies - 1 through 11 (of 11 total)

The ticket ‘Metadata not updating SEO Rank Compliance’ is closed to new replies.