Hello,
Thank you for reaching out to us and we are sorry for any trouble you’re facing. We’d love to help you resolve your issue as soon as possible.
To do that, we need some more information from you. Could you please share your website URL with us? This will help us to check your website settings and diagnose the problem more accurately.
Please note that it is a pretty common thing with Google these days. It happens with 70% of the results that even if everything’s fine, Google decides to show a different meta information for your search keyword, there is nothing you can do as Google sometimes ignores the custom meta info altogether and show something from the page’s content that matches the search intent better.
To understand more about this, please check this article: https://rankmath.com/kb/different-meta-title-and-description/
With that said, you may share your URL here so we can check further.
Looking forward to helping you.
Please check and reply to me. I’m waiting for your response.
Thank you for responding to me.
[moved to sensitive data section]
I will be very thankful to you and the support team of Rankmath.
Regards,
Abdullah.
Hello,
We deeply apologize for the unexpected delay in response. Your previous reply seems to have been stuck in our drafts section for some reason.
We’ve checked your website and found that the All in One SEOExtension and WP Yoast SEOExtensions plugins are conflicting with Rank Math and changing the meta title of your website. Please check the screencast in the sensitive data section for your reference.
However, these two plugins are not appearing on your plugin list page. It seems like some other plugin installed them on your website or some malware has implemented these plugins on your site. If you want to delete these two plugins then please access your FTP or your CPanel’s File Manager, locate your website’s root directory, navigate to /wp-content/plugins/, and from there you can delete the plugins file.
If the issue still persists, we recommend that you do a complete security audit on the website and hire a professional developer if you don’t know exactly how to do that.
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
